Frequently Asked Questions

  • Q: What’s Included?
  • A: Course is available 24/7 and can be completed 100% online. Upon completion, your certificate can be printed instantly and another certificate will be emailed to you for your records.
  • Q: How many times can I log in and out?
  • A: As many times as you want.
  • Q: Is the entire course done online?
  • A: Yes, the entire course is done 100% online.
  • Q: Is there a test that I need to pass?
  • A: Yes there is a test that you will be to pass with 70% or better.
  • Q: What if I fail the final exam?
  • A: If you do not pass the final exam, you will have another attempt at passing. We will give you access to the course again so you can review the material before retesting.
  • Q: Can I sign up online?
  • A: Yes, you can sign up 100% online using our secure registration form and payment. All of our programs are taken 100% online.
  • Q: How long is the course?
  • A: The course is 4 hours. You do not, however, need to accrue those hours in one sitting. Once registered, you may start and stop the course at your convenience.
  • Q: When will I receive my certificate?
  • A: As soon as the class is completed, you will be able to print it immediately plus another one will be emailed to you for your records.
  • Q: Is the information I submit through this website secure?
  • A: Yes. We are committed to protecting your privacy and online confidentiality. Our site uses special encryption to protect your personal information.