A: Course is available 24/7 and can be completed 100% online. Upon completion, your certificate can be printed instantly and another certificate will be emailed to you for your records. We will also forward a copy of your certificate to the Director of Misdemeanor Probation.
Q: How many times can I log in and out?
A: As many times as you want.
Q: Is the entire course done online?
A: Yes, the entire course is done 100% online.
Q: How long do I have to complete my courses?
A: 90 days.
Q: Is there a test that I need to pass?
A: Yes there is a test that you will need to pass with 70% or better
Q: What if I fail the final exam?
A: If you do not pass the final exam, you will have another attempt at passing. We will give you access to the course again so you can review the material before retesting.
Q: Can I sign up online?
A: Yes, you can sign up 100% online using our secure registration form and payment. All of our programs are taken 100% online.
Q: Can I complete the course from my cell phone/tablet?
A: Yes. All of our courses can be completed from any mobile device or tablet (iPhones and Androids). You may need to change browsers and allow pop ups. Thousands of users have successfully completed their courses using their mobile devices. Recommended browsers: Mozilla Firefox and Google Chrome.
Q: How do you know where to send my certificate?
A: During registration, we will ask for your email address.
Q: What forms of payment do you accept?
A: We accept secure online payments using MasterCard, Visa, and Discover. This includes debit cards, credit cards, and pre-paid cards displaying the MasterCard, Visa or Discover logos.
Q: Can I mail in a money order?
A: Yes, if you want to mail in a money order contact us at: 830-372-4555, and we will give you the necessary information of where to mail it. Once we receive your money order, we will notify you.
Q: How do I re-print my certificate?
A: Login and navigate to the tab labeled ‘Transcript.’ From there, scroll down the page a little and look for the print certificate icon.
Q: When will I receive my certificate?
A: As soon as the class is completed, you will be able to print it immediately plus another one will be emailed to you for your records. We will also send a copy to the Director of Misdemeanor Probation.
Q: Is the information I submit through this website secure?
A: Yes, We are committed to protecting your privacy and online confidentiality. Our site uses special encryption to protect your personal information.
