FREQUENTLY ASKED QUESTIONS

  • Q: What’s Included?
  • A: Course is available 24/7 and is completed 100% online. Upon completion, your certificate will be available to self-print immediately and we will email another copy to you for your records.
  • Q: How many times can I log in and out?
  • A: As many times as you want.
  • Q: Is the entire course done online?
  • A: Yes, the entire course is done 100% online.
  • Q: How long do I have to complete my class?
  • A: 90 days.
  • Q: What if I fail the final exam?
  • A: If you do not pass the final exam, you will have another attempt at passing. We will give you access to the course again so you can review the material before retesting.
  • Q: Is The Information I Submit Through This Website Secure?
  • A: Yes, we are committed to protecting your privacy and online confidentiality. Our site uses special encryption to protect your personal information.
  • Q: Can I Complete The Course From My Cell Phone, Mobile Device Or Tablet?
  • A: Yes. The course can be completed from any mobile device or tablet (iPhones and Androids). You may need to change browsers and allow pop ups. Thousands of users have successfully completed their course using their mobile devices. Recommended browsers: Mozilla Firefox and Google Chrome.